A New Chapter for HeLa: Bringing All of Our Care Together in Petawawa
At HeLa Beauty & Medical, every decision we make is guided by one question: How can we provide the best possible experience and outcomes for our clients?
Over the past several years, we've been honoured to care for clients from across the Ottawa Valley through our locations in both Pembroke and Petawawa. Your trust has allowed us to grow from a small team into a comprehensive medical aesthetics and laser clinic offering advanced technologies, specialized treatments, and an expanding team of experienced providers.
As we've continued to evolve, we've reached an exciting milestone.
Beginning in August 2026, all appointments will take place at our flagship Petawawa clinic, where we'll be bringing our entire team and all of our services together under one roof.
Why We're Making This Change
This transition is about more than moving appointments - it's about creating an even better experience for every client who walks through our doors.
By consolidating our services into one purpose-built location, we'll be able to provide:
Access to our full team of providers, nurses, laser technicians, and specialists
Every advanced technology and treatment option available in one convenient location
Increased appointment availability and greater scheduling flexibility
Improved collaboration between our clinical team
A larger, modern space designed specifically to deliver exceptional patient care
As our clinic has grown, many of our treatments have become increasingly technology-driven. Housing all of our equipment and expertise in one location allows us to deliver more seamless, efficient, and comprehensive care than ever before.
What This Means for You
For most clients, very little will change beyond the location of your appointment.
You'll continue seeing the same trusted team members, receiving the same personalized treatment plans, and experiencing the same level of care you've come to expect from HeLa.
Our Petawawa clinic has become the heart of our operations, offering the space and resources needed to support the continued growth of our practice while ensuring every client has access to our complete range of services.
Looking Ahead
We're incredibly proud of everything we've accomplished over the years, and we're even more excited about what's ahead.
This next chapter allows us to continue investing in new technologies, expanding treatment options, enhancing client experiences, and growing our team - all while providing the exceptional care that has always been at the centre of what we do.
To every client who has visited us in Pembroke over the years: thank you. We are deeply grateful for your trust and support, and we look forward to welcoming you to our Petawawa clinic.
We truly believe this transition will allow us to serve you even better for many years to come.
Need Help Finding Us?
Our team will be reaching out to clients with upcoming appointments to ensure a smooth transition.
If you have any questions, we'd love to help. Please contact our Client Care team - we're here to make the transition as seamless as possible and look forward to welcoming you to our Petawawa clinic.